© 2026 Western New York Public Broadcasting Association

140 Lower Terrace St.
Buffalo, NY 14202

Toronto Address:
130 Queens Quay E.
Suite 903
Toronto, ON M5A 0P6


Mailing Address:
Horizons Plaza P.O. Box 1263
Buffalo, NY 14240-1263

Buffalo Toronto Public Media | Phone 716-845-7000
BTPM NPR Newsroom | Phone: 716-845-7040
Differing shades of blue wavering throughout the image
Give Now
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Malcolm Gladwell explains what we don't know when we're 'Talking to Strangers'

NPR
Published October 11, 2021 at 12:40 PM EDT
In "Talking to Strangers: What We Should Know About The People We Don’t Know," journalist and author Malcolm Gladwell details stories of miscommunication that ended in tragedy. (Robin Lubbock/WBUR)
In "Talking to Strangers: What We Should Know About The People We Don’t Know," journalist and author Malcolm Gladwell details stories of miscommunication that ended in tragedy. (Robin Lubbock/WBUR)

For the full article, click here. 

In his 2019 book “Talking to Strangers,” author Malcolm Gladwell explores the sometimes fatal miscues that occur when we make assumptions about people we don’t know. The book is now out in paperback.

We revisit host Robin Young’s conversation with Gladwell from September 2019.

This article was originally published on WBUR.org.

Copyright 2021 NPR. To see more, visit https://www.npr.org.