Contact Us
Please use our Buffalo Toronto Public Media support portal for help with issues related to your membership, our television services, our radio services, our website, events, streaming, BTPM PBS Passport, and much more.
Membership
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Please refer to the BTPM Support Portal for any inquiries about your membership, including account updates, tax receipts, and thank-you gifts. You may also call our Membership Department: 1-800-678-1873.
Audience Services
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Use the BTPM Support Portal for questions about TV and radio schedules or broadcast-related issues. You can contact Audience Services by phone at 716-845-7000, ext. 343.
Media Inquiries
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If you are a member of the press and would like to speak to someone about Buffalo Toronto Public Media, please visit our Media Inquiries Page to see all press releases and pertinent contact information.
Volunteer
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If you are interesting in volunteering with Buffalo Toronto Public Media, please call our Volunteer department at 716-845-7025.
Closed Captioning
For closed -captioning issues, please contact Wende Westphal:
Phone: 716-845-7000 ext. 350
Email: wwestphal@btpm.org
BTPM PBS
Attn. Wende Westphal
PO Box 1263
Buffalo, New York 14240-1263
Want to call and make your pledge by phone?
BTPM PBS: 1-800-727-1017
BTPM Classical: 1-877-511-1017
BTPM NPR: 1-877-456-8870
BTPM The Bridge: 1-800-630-8661
Something else? Check out the Frequently Asked Questions (FAQ) to see if your question has been addressed!
BTPM Headquarters
Mailing Address
Horizons Plaza
PO Box 1263
Buffalo, New York 14240-1263
716-845-7000
Fax: 716-845-7036