By Mark Scott
Buffalo, NY – Time Warner Cable has been dealing with a number of issues since taking over from Adelphia Communications last summer. Some cable channels were dropped. And the October surprise snowstorm disrupted service to thousands of customers. But officials of Time Warner's Buffalo division say they're doing their best to serve their area subscribers.
Time Warner had little if any honeymoon period. Upon taking over, the NFL Network and ESPNU were dropped from the cable line-up. For now, area subscribers won't be able to see upcoming Thursday and Saturday evening prime-time pro football games on the NFL Network. And fans of UB Bulls football were not able to watch their team's last two games even though both were televised nationally by ESPNU.
Making matters worse for Time Warner was the October surprise snowstorm, which disrupted cable service to tens of thousands of subscribers.
And now, there's the possibility that the local Fox affiliate will be dropped on December 31st, just as the NFL playoffs broadcast by Fox are about to air.
While these problems may have some longing for a returns to the days of bankrupt Adelphia, Time Warner's Buffalo Division President Gordon Harp said the company's focus is on satisfying customers.
Harp says the dispute with the Sinclair Broadcast Group, the owner of WUTV, Fox 29 and WNYO, My TV 49, is likely to be resolved by December 31st.
Time Warner says it plans to thank customers for their patience by offering two free weeks of premium channels starting with Starz Kids & Family Thursday.
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