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In this week's StoryCorps, we hear from a former Southwest Airlines employee whose job was to apologize to customers who had a bad travel experience.

The Florida Gators downed Houston, denying the Cougars their first-ever title. Florida, one of a record 14 Southeastern Conference teams to make the men's tournament, won its third NCAA championship.

The historic Clayborn Temple was destroyed in a Monday morning fire in Memphis. It was a landmark of the Civil Rights movement and was a gathering place of striking sanitation workers in 1968.

Venezuela's economic malaise and political paralysis under the country's increasingly authoritarian government is impacting its most beloved national pastime - baseball.

George E. Hardy was the youngest Red Tail fighter pilot at 19 years old and completed 21 missions across Europe during World War II.

"Thriller" shoots up the chart, making this the sixth consecutive decade in which Jackson has scored at least one top 10 hit.

There have been more than 100 deaths following the flash floods in Texas, and dozens more are still unaccounted for. We remember some of those lost in the floods.

A Buffalo Bills fan who went missing from last night's game has been found dead.A search, that included an Erie County Sheriff helicopter Air One, for a…

Jeffrey Basil, the manager of the now-defunct Main Street bar Molly's Pub, has been indicted on multiple charges, including attempted murder, in the May…

The leader of Buffalo's Olmsted Parks Conservancy, Thomas Herrera-Mishler, has resigned his post to allow him to "seek new career opportunities."The…